cj44 Privacy Policy

1 Introduction

Welcome to cj44, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy explains how cj44 ("we", "us", or "our") collects, uses, stores, and protects personal information provided by users ("you" or "your") when you access or use our website, games, and related services.

By accessing and using cj44, you acknowledge that you have read, understood, and agreed to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our platform immediately. We encourage you to review this policy periodically, as we may update it from time to time to reflect changes in our practices or applicable regulations.

2 Information We Collect

When you register, deposit, place bets, or interact with cj44 services, we may collect the following categories of personal information:

• Identity information — full name, date of birth, gender, national identification details required for account verification and age compliance.
• Contact information — email address, mobile phone number, and residential address used for account communication and support.
• Financial information — transaction history, deposit and withdrawal records associated with payment methods such as bKash, Nagad, Rocket, Upay, and bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, or similar institutions.
• Technical information — IP address, browser type, device identifiers, operating system, and session activity logs collected automatically when you use our platform.
• Behavioral information — gaming preferences, betting patterns, bonus usage, pages visited, and frequency of platform interactions used to improve user experience and detect responsible gaming concerns.

We collect this information directly from you at registration or during account use, and indirectly through automated technologies such as cookies and device fingerprinting as described in Section 5 below.

3 How We Use Your Information

cj44 uses your personal information for the following legitimate purposes:

• Account management — to create, maintain, and administer your cj44 player account, verify your identity, and ensure compliance with our age restriction policy (21+ only).
• Service delivery — to process deposits and withdrawals, settle bets, distribute bonuses and free spins, and enable access to cricket betting, live casino games, slots, crash games, and all other cj44 features.
• Customer support — to respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance in a timely manner.
• Compliance and fraud prevention — to meet anti-money laundering (AML) obligations, verify KYC documentation, detect and prevent fraudulent activity, and comply with applicable regulations.
• Responsible gaming monitoring — to identify signs of problem gambling, enforce deposit limits or self-exclusion requests, and refer users to responsible gaming resources where appropriate.
• Platform improvement — to analyse usage patterns, conduct internal research, improve game performance, and personalise your experience based on your activity history and preferences.

4 Payment Data and Financial Transactions

cj44 supports instant deposits and withdrawals through several trusted payment methods widely used in Bangladesh, including bKash, Nagad, Rocket, and Upay mobile financial services. We also accept bank transfers via major institutions such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and card payments via Visa and Mastercard.

Payment card details and mobile banking PINs are never stored on cj44 servers. All financial transactions are processed by certified third-party payment processors using industry-standard SSL encryption protocols. Transaction records are retained solely for audit, dispute resolution, and regulatory compliance purposes.

5 Cookies and Tracking Technologies

cj44 uses cookies and similar tracking technologies to enhance your browsing experience, maintain session continuity, and gather analytical data that helps us improve the platform. The types of cookies we use include:

• Essential cookies — strictly necessary for the platform to function, including session authentication, login state management, and security tokens. These cannot be disabled without affecting core functionality.
• Analytical cookies — used to collect aggregated, anonymised data about how users interact with cj44, such as page visit frequency, bounce rate, and navigation paths. This data helps us identify areas for improvement.
• Preference cookies — used to remember your settings and preferences, such as language selection, display options, and notification choices, so that your experience is consistent across visits.

Most modern browsers allow you to manage or delete cookies through their settings. Please note that disabling essential cookies may prevent you from logging into your account or using certain features of the cj44 platform. Continued use of our platform after being notified of our cookie usage constitutes your acceptance of this practice.

6 Data Sharing and Disclosure

cj44 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service providers — trusted third-party companies that assist us in delivering our services, such as payment processors (bKash, Nagad partner gateways), fraud detection providers, identity verification services, and IT infrastructure partners. These parties are contractually bound to handle your data securely and only for the purposes we specify.
• Legal and regulatory obligations — where disclosure is required by applicable law, court order, or regulatory authority. In such cases, we will disclose only the minimum information necessary to comply with the relevant legal obligation.
• Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity. You will be notified of any such change in ownership and your rights under this Privacy Policy will continue to apply.

We do not share your data with advertisers, social media platforms, or data brokers. Any data we share with third-party service providers is subject to strict data processing agreements that prohibit unauthorised use or re-disclosure.

7 Data Security

cj44 implements robust technical and organisational measures to safeguard your personal information against unauthorised access, loss, alteration, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit, secure encrypted storage for sensitive data at rest, multi-factor authentication options for player accounts, regular security audits and vulnerability assessments, and strict internal access controls that limit staff access to personal data on a need-to-know basis.

While we strive to use commercially reasonable means to protect your personal data, no system is completely impenetrable. In the event of a data breach that may pose a risk to your rights, we will notify affected users promptly and take all reasonable steps to mitigate the impact. We encourage all players to use a unique, strong password for their cj44 account and to never share their login credentials with anyone.

8 Data Retention

cj44 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected. For active accounts, data is retained throughout the duration of the account relationship. Where your account has been closed or inactive for an extended period, we will retain your data only as required to meet legal, regulatory, or audit obligations — typically for a period of five (5) years following account closure, in accordance with standard financial record-keeping requirements applicable in Bangladesh.

After the retention period has expired, personal data will be securely deleted or anonymised so that it can no longer be associated with any individual. Certain limited categories of information (such as records of suspected fraud) may be retained for longer periods where legally justified.

9 Your Rights

As a user of cj44, you have the following rights with respect to your personal data:

• Right of access — you may request a copy of the personal data we hold about you at any time by contacting our support team.
• Right of rectification — if any personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require retention.
• Right to restrict processing — in certain circumstances (for example, where you contest the accuracy of your data or object to our processing), you may ask us to restrict how we use your information pending resolution.
• Right to data portability — you may request a structured, machine-readable copy of the data you have provided to us, so that you can transfer it to another service provider where technically feasible.

To exercise any of the rights listed above, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe. Please note that we may need to verify your identity before processing any data-related request to protect against unauthorised access.

10 Age Restriction and Minors

cj44 is strictly an adult platform. You must be 21 years of age or older to register, play, or place bets on cj44. We do not knowingly collect personal data from any individual under the age of 21. During the registration process, we require users to confirm their age and may request government-issued identification documents to verify age compliance.

If we discover that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that information and close the relevant account. Parents and guardians who believe a minor may have registered on cj44 are encouraged to contact us immediately at [email protected] so we can investigate and act promptly.

11 Third-Party Links

The cj44 platform may contain references to or integrations with third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we work only with reputable, certified providers, cj44 is not responsible for the privacy practices or content of any third-party service. Each game provider operates under its own privacy framework, and we encourage you to review their policies independently. Additionally, any links that may appear in promotional communications are subject to the destination site's own terms and privacy policy.

12 Changes to This Privacy Policy

cj44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the cj44 platform after any changes to this Privacy Policy have been posted constitutes your acceptance of those changes. We strongly encourage you to review this page periodically to stay informed about how we protect your information. If you have any objection to changes in our policy, please contact us before continuing to use the platform.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cj44 handles your personal data, our dedicated support team is available to assist you. We are committed to addressing all privacy-related enquiries with transparency, professionalism, and in a timely manner.

You can reach our team by writing to us at: [email protected]. We aim to respond to all privacy-related requests within 5 business days. Our support team operates on Bangladesh Standard Time (BST, UTC+6) and is available 7 days a week.